7u 777 Privacy Policy

This privacy policy applies to users of the 7u 777 official website and related services. By using our services, you are considered to have agreed to the terms set out in this policy. Please read our Terms and Conditions carefully to fully understand the terms of data collection and use.

This policy is specifically designed for users residing in Bangladesh. No person under the age of 21 may use 7u 777's services. Age verification at the time of registration is mandatory.

When you create an account and use services on 7u 777, we collect certain personal information from you. This information is used solely for operating and improving the service.

1.1 Information You Provide Directly

The information you provide yourself during registration and use of services includes:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Bangladesh address and national identity card details
• Payment method details for financial transactions (bKash, Nagad, Rocket, or bank account)
• Messages and information provided when contacting support

1.2 Automatically Collected Information

When you use our platform, certain information is recorded automatically:

• IP address and device identifier
• Browser type, operating system, and device model
• Duration of page visits, click history, and navigation patterns
• Cookie and session data
• Login time and geographic location (at country level)

1.3 Information Received from Third Parties

Some information may be collected through trusted third-party services for identity verification and fraud prevention. This information is used solely to ensure security.

7u 777 does not use collected information for unnecessary purposes under any circumstances. Information is not used beyond the purposes listed below:

2.1 Account Management

Information is used to confirm your registration, verify login, and manage account-related communications. Identity verification and age confirmation are an integral part of this process.

2.2 Processing Financial Transactions

Payment-related information is used to complete deposit and withdrawal processes. This information is essential for verifying transactions via bKash, Nagad, Rocket, or bank transfer. It also plays a role in preventing financial fraud.

2.3 Providing Customer Support

Relevant information is used to help our 24/7 live chat and email support team resolve your issues effectively. Support history is retained so that future contacts are easier to handle.

2.4 Security and Fraud Prevention

Information is analysed to prevent unauthorised access, account hacking, and fraud. When suspicious activity is detected, immediate action is taken and the user is notified.

2.5 Platform Improvement

User experience is analysed to improve the site's design, game selection, and quality of service. However, this analysis is based entirely on anonymous statistics — no individual's identity is revealed.

7u 777 uses cookies and similar technologies on its website to make your browsing experience smoother and more personalised.

3.1 Essential Cookies

The site cannot function properly without these cookies. They are essential for maintaining login sessions, security verification, and the continuity of payment processes. There is no option to disable these cookies, as doing so would break the site's core functionality.

3.2 Analytical Cookies

Analytical cookies are used to understand how users navigate the site. This information helps identify page views, session duration, and popular sections. You can disable this type of cookie through your browser settings.

3.3 Cookie Management

You can delete existing cookies or stop accepting new ones at any time by changing your browser settings. Please note that some features may not work correctly without cookies.

7u 777 does not sell your personal information to third parties or share it for advertising purposes. Information may be shared only in the limited circumstances listed below:

4.1 Service Provider Partners

We rely on trusted third-party service providers for payment processing, identity verification, and managing technical infrastructure. These partners receive information only to deliver specific services and may not use it for any other purpose.

4.2 Legal Obligations

We may be required to disclose information in compliance with lawful instructions from Bangladeshi courts, government agencies, or law enforcement authorities. In such cases, we provide only the specific information requested.

4.3 Corporate Changes

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity. Should such a situation arise, users will be notified in advance.

To ensure the security of your information, 7u 777 follows industry-standard security technologies and practices.

5.1 Encryption Technology

Our platform uses SSL/TLS encryption technology, which keeps all data exchanged between your browser and our servers secure. Payment information is stored using specially encrypted methods.

5.2 Access Control

Only authorised staff may access information on a need-to-know basis. Every access is recorded and regularly audited. Data protection agreements are in place with third-party partners.

5.3 Response to a Data Breach

If an unexpected data breach occurs, affected users will be notified as quickly as possible and immediate steps will be taken to minimise damage. The 24/7 support team is always ready to respond in such situations.

Your information is not stored indefinitely. Once the specific purpose has been fulfilled or the legal requirement has ended, the information is securely deleted.

6.1 Account Information

Information for active accounts is retained while the service is in use. Upon a request to close an account — in the absence of financial disputes or legal obligations — the information is deleted within the specified timeframe.

6.2 Financial Transaction Records

Transaction records are retained for the duration required by financial regulatory rules. Once that period ends, all financial information is permanently deleted.

6.3 Support Communication History

Customer service conversations and email records are retained for a limited period to improve service quality.

You have certain fundamental rights regarding your personal information. 7u 777 is committed to upholding those rights.

7.1 Right to Know

Contact us if you want to know what information we hold about you. You have the right to request a copy of the information stored in your account.

7.2 Right to Correct

If any information in your account is incorrect or out of date, you may request that it be corrected. Keeping personal information up to date is also important for security.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information must be retained for a specified period due to legal obligations.

7.4 Right to Withdraw Consent

If you have previously consented to promotional communications, you may withdraw that consent at any time. This will not affect the processing of information that is necessary for operating the service.

To learn more about responsible gaming and the options available to manage your gaming limits, we recommend reading our Responsible Gaming page.

7u 777 operates exclusively for users aged 21 and above. We do not knowingly collect or store information from anyone under the age of 21 under any circumstances.

If, despite the age verification steps at registration, we become aware that a minor's information has entered our system, the account will be immediately closed and all associated information will be permanently deleted.

7u 777 reserves the right to review and revise this privacy policy from time to time. Changes may be made due to legal updates, the introduction of new services, or the adoption of improved data protection practices.

For significant changes, registered users will be notified by email and a clear notice will be posted on the site. Continued use of the platform after a policy update will be considered acceptance of the new policy.

To find out more about the site's other terms, visit our About Us page, which contains detailed information about 7u 777's identity, goals, and how it operates.

If you have any questions about this privacy policy, wish to make a request regarding your information, or suspect a data protection breach, please contact our support team.